TERMS AND CONDITIONS
The Mansformation
Last Updated - 5th August 2026
These Terms and Conditions ("Terms") govern your access to and use of the coaching, training, and related services ("Services") provided by The Mansformation, operated by Stuart Garrington Limited, company number 11465665 ("we," "us," or "our"), including via our website at www.themansformation.co.uk and any associated programmes, calls, content, or communications.
By purchasing, accessing, or using our Services, you ("you," "the Client") agree to be bound by these Terms. If you do not agree, please do not use our Services.
Our separate Privacy Policy explains how we collect and use your personal information, including any SMS/text message data, and forms part of your agreement with us.
1. WHO WE ARE AND WHO THIS IS FOR
In Short: Our Services are coaching and educational in nature, intended for adults aged 18 and over.
The Mansformation provides health, fitness, physique, and lifestyle coaching services aimed at men. Our Services are not available to anyone under the age of 18. By using our Services, you confirm that you are at least 18 years old and legally able to enter into this agreement.
2. NATURE OF OUR SERVICES
In Short: Our Services provide guidance and coaching support. They are not a substitute for medical advice.
Our Services may include, depending on the programme you purchase: one-to-one or group coaching, training and nutrition guidance, progress tracking, educational content, and access to communication channels with your coach.
Our Services are educational and coaching in nature. They do not constitute medical advice, diagnosis, or treatment. We are not doctors, dietitians, or medical professionals, and nothing we provide should be treated as a replacement for professional medical, psychological, or dietetic advice.
You should consult a qualified medical professional before beginning any new exercise, nutrition, or lifestyle programme, particularly if you have any pre-existing health conditions, injuries, or concerns. You are responsible for obtaining medical clearance to participate in physical activity where appropriate.
3. HEALTH AND ASSUMPTION OF RISK
In Short: Physical training carries inherent risk. You participate voluntarily and at your own risk.
Exercise and changes to diet or lifestyle carry an inherent risk of injury or adverse health effects. By participating in our Services, you acknowledge and accept this risk voluntarily.
You agree to:
Disclose any relevant medical conditions, injuries, or limitations to us before starting or continuing the Services;
Stop any activity immediately and seek medical attention if you experience pain, dizziness, or discomfort; and
Follow guidance provided in a safe and sensible manner, and use your own judgement about what is appropriate for your body and circumstances.
We are not liable for injury, illness, or loss arising from your participation in the Services, except where such liability cannot be excluded by law (see Section 11 below).
4. PROGRAMMES, FEES, AND PAYMENT
In Short: Fees, billing frequency, and programme details are set out at the point of purchase.
The specific Services, deliverables, price, and payment schedule for your programme will be set out at the point of sale or in a separate agreement, proposal, or invoice ("Programme Details"). The Programme Details form part of these Terms.
Payment is due in accordance with the Programme Details. We reserve the right to suspend or terminate access to the Services if payment is not received when due.
Prices may change for future programmes or renewal periods; we will give you reasonable notice of any change before it applies to you.
5. CANCELLATIONS AND REFUNDS
In Short: Outside your statutory cooling-off rights, our programmes are non-refundable.
Statutory cooling-off period. If you are a consumer purchasing our Services online, by phone, or otherwise at a distance, you have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your purchase within fourteen (14) days of the date of purchase, without giving any reason, and to receive a full refund.
Starting work during the cooling-off period. If you ask us to begin work (for example, an initial planning call or the design of your programme) before the 14-day cooling-off period has ended, you acknowledge that:
You expressly request that we start before the cooling-off period expires;
If you then cancel within the 14 days, we may deduct a reasonable amount for the work already carried out; and
For the 1-1 coaching programme, this deduction is £150, covering the planning call and design of your bespoke programme.
For the group coaching programme, this deduction is £25, covering onboarding and setup work already completed.
The remaining balance of any payment made will be refunded to you within 14 days of your cancellation request.
After the cooling-off period. Once the 14-day statutory cooling-off period has passed, purchases are non-refundable, except where required by law (for example, if the Services are not provided with reasonable care and skill under the Consumer Rights Act 2015).
Nothing in this section affects your other statutory rights as a consumer, which apply in addition to this policy.
6. 12-WEEK RESULTS GUARANTEE (1-1 COACHING PROGRAMME)
In Short: If you fully commit to the programme and don't hit your target result within 12 weeks, we'll keep coaching you for free until you do.
Clients on our 1-1 coaching programme are offered the following guarantee: if you do not achieve the specific result agreed with your coach at the outset of your programme within twelve (12) weeks, we will continue to coach you at no additional cost until that target is achieved.
This guarantee is conditional on you having met all of the following criteria throughout the full 12-week period:
Logging your food/nutrition on a daily basis, as instructed by your coach;
Attending every scheduled workout;
Attending all live training sessions; and
Following your nutrition plan without deviation.
Before this guarantee applies, you will be required to demonstrate to our reasonable satisfaction that you followed the programme in full — for example, through your logged nutrition, attendance records, and check-in data. Where any of the above criteria have not been met, this guarantee does not apply, and continued or extended coaching (if any) will be at our discretion.
This guarantee provides free extended coaching only. It does not entitle you to a cash refund. It applies solely to the 1-1 coaching programme and does not apply to group coaching or any other Service.
7. YOUR RESPONSIBILITIES
In Short: Getting results from coaching depends on your honest engagement and follow-through.
To get the most from our Services, you agree to:
Provide accurate and honest information about your health, goals, and progress;
Engage with the programme in good faith, including completing agreed check-ins, workouts, or tasks;
Communicate promptly if something isn't working, if you're struggling, or if your circumstances change; and
Treat your coach and any other clients or staff with respect.
We do not guarantee specific results. Outcomes depend on many factors outside our control, including your individual effort, consistency, genetics, and adherence to the programme.
8. SMS/TEXT MESSAGING TERMS
In Short: If you opt in to text messages, we use them for appointment reminders, coaching check-ins, and programme updates. You can opt out at any time by texting STOP.
Description of programme. If you provide your mobile number and opt in via our website, sign-up forms, or other enrollment methods, The Mansformation may send you SMS/text messages relating to your coaching programme, including:
Appointment and session reminders;
Coaching check-ins and accountability prompts;
Programme updates and administrative information; and
Where you have separately opted in, marketing or promotional messages about our Services.
Eligibility. This SMS programme is available only to individuals aged 18 or over, consistent with Section 1 of these Terms.
Message frequency and cost. Message frequency will vary depending on your programme and how you interact with us. Message and data rates may apply, depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages, and are not responsible for the content of the messages we send.
Opting out. You can opt out of receiving SMS messages from us at any time by replying "STOP" to any text message we send. You will receive a one-time confirmation that you have been unsubscribed, and will not receive further messages from us unless you opt in again. For help, reply "HELP" to any message, or contact our support team directly:
Email: stuart@themansformation.co.uk
We do not share your mobile number or SMS opt-in/consent data with third parties for their marketing or promotional purposes. See our Privacy Policy for full details on how your information is handled.
Changes to the SMS programme. We may modify or discontinue the SMS programme, or these SMS terms, at any time. Material changes will be communicated to active subscribers where reasonably practicable.
9. INTELLECTUAL PROPERTY
In Short: Programme materials remain our property and are for your personal use only.
All content we provide — including training plans, nutrition guidance, videos, workbooks, templates, and other materials — remains the intellectual property of The Mansformation / Stuart Garrington Limited. It is licensed to you for your personal, non-commercial use only. You may not copy, resell, distribute, or share our materials with third parties without our prior written consent.
10. CONFIDENTIALITY
In Short: We treat what you share with us as confidential, and expect the same in group settings.
We will treat information you share with us about your health, circumstances, and goals as confidential, in line with our Privacy Policy. If you participate in any group coaching, community, or forum as part of the Services, we ask that you also respect the confidentiality and privacy of other members and do not share what is discussed outside that space.
11. LIMITATION OF LIABILITY
In Short: Our liability is limited as set out below, and nothing here excludes liability where the law does not allow it.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Services. Our total liability to you for any claim arising out of or in connection with the Services shall not exceed the total fees paid by you for the Services in the twelve (12) months preceding the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
12. TERMINATION
In Short: Either party may end the arrangement in line with the notice terms agreed at sign-up.
We may suspend or terminate your access to the Services if you breach these Terms, engage in abusive or unsafe conduct, or fail to make payment when due. You may cancel your participation in accordance with the cancellation terms in Section 5 or your specific Programme Details.
13. GOVERNING LAW
In Short: These Terms are governed by the law of England and Wales.
These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
14. CHANGES TO THESE TERMS
In Short: We may update these Terms from time to time; continued use means you accept the changes.
We may update these Terms periodically to reflect changes in our Services or for legal or regulatory reasons. Where changes are material, we will notify existing clients directly. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
15. CONTACT US
If you have questions about these Terms, please email us at stuart@themansformation.co.uk.